FAQ - AI Team Platform

🚀 Getting Started

❓ What is AI Team Platform?

AI Team Platform is a powerful multi-agent AI system that lets you:

Chat with 7 specialized AI agents (Luna, Mila, Sage, Ember, Sol, Nova, Theo)
Create unlimited custom AI agents with your own instructions
Embed chatbots on any website
Connect to automation tools (n8n, Zapier, Make.com)
Schedule and post to social media
Build apps and integrations with our API

❓ How do I get started?

Step 1: Create an account or log in

Step 2: Choose an AI agent from the sidebar (or create your own)

Step 3: Start chatting! Type your message and press Enter

Step 4: Explore advanced features like webhooks, embeds, and social media

🤖 Using AI Agents

❓ How do I create a custom agent?

Step 1: Click "✨ Create Custom Agent" in the sidebar

Step 2: Fill in the details:

Name: What should the agent be called?
Role: Brief description (e.g., "Social Media Manager")
Emoji: Pick an icon for your agent
Instructions: Tell the agent how to behave and what it knows

Step 3: Click "Create Agent"

✅ Your agent is ready! Click on it to start chatting.

❓ How many custom agents can I create?

It depends on your plan:

Free: 1 custom agent
Starter: 3 custom agents
Pro: 10 custom agents
Enterprise: Unlimited custom agents

❓ Can I edit my custom agents?

Yes! Click the ✏️ edit button next to any custom agent in your sidebar. You can update:

Agent name
Role/description
Emoji icon
Instructions and personality
Folder organization

❓ How do I share my custom agent?

Every custom agent gets a unique shareable link. Click the 🔗 share button to get the link. Anyone with the link can chat with your agent without logging in!

💬 Embedding Chatbots

❓ How do I embed a chatbot on my website?

Step 1: Create a custom agent (or use an existing one)

Step 2: Get the embed code via API:

GET /api/agent/{agent_id}/embed-code

Response:
{
  "embed_code": "<script src='...'></script>",
  "preview_url": "https://..."
}
                        

Step 3: Copy the embed code and paste it into your website's HTML

✅ A chat widget will appear in the bottom-right corner of your site!

❓ Can I customize the chatbot appearance?

Currently, the chatbot uses a beautiful gradient purple theme. Custom styling is coming soon! You can customize:

Agent personality and responses (via agent instructions)
Agent name shown in the widget

❓ Does the embedded chatbot require login?

No! Embedded chatbots work for everyone, no login required. Visitors can chat with your agent anonymously.

🔗 Webhooks & Integrations

❓ What is a webhook?

A webhook is a way to send data to other services automatically when something happens. For example:

When a user sends a message → notify your n8n workflow
When an agent is created → update your database
When a chat completes → log to your analytics

❓ How do I connect to n8n?

Step 1: In n8n, create a workflow with a "Webhook" trigger node

Step 2: Copy the webhook URL from n8n

Step 3: Add the webhook to AI Team Platform:

POST /api/webhooks
Content-Type: application/json

{
  "webhook_url": "https://your-n8n.com/webhook/abc123",
  "events": ["message.completed"]
}
                        

✅ Now every completed message will trigger your n8n workflow!

❓ Does it work with Zapier and Make.com?

Yes! The webhook system works with any service that accepts webhooks:

✅ n8n (self-hosted automation)
✅ Zapier (cloud automation)
✅ Make.com / Integromat (visual automation)
✅ Custom webhooks (your own servers)

❓ What events can trigger webhooks?

Currently available events:

message.completed - When an AI response is generated
agent.created - When a custom agent is created

More events coming soon!

📱 Social Media Posting

❓ Can AI agents post to social media?

Yes! You can connect your social media accounts and have agents:

Draft posts for you to approve
Schedule posts for later
Post immediately after your approval

⚠️ Important: Posts always require your approval before publishing!

❓ Which social platforms are supported?

✅ Twitter / X
✅ Facebook Pages
✅ LinkedIn
🔜 Instagram (coming soon)
🔜 TikTok (coming soon)

❓ How do I connect social media accounts?

Step 1: Go to Settings → Social Media

Step 2: Click "Connect" for the platform you want

Step 3: Authorize AI Team Platform to post on your behalf

✅ Your account is connected! Agents can now draft posts for you.

❓ How does post approval work?

Ask an agent to create a social media post
Agent drafts the post and shows it to you
You review and can:
- ✅ Approve & Post Now
- 📅 Schedule for Later
- ✏️ Edit & Approve
- ❌ Reject
Only approved posts get published!

🔌 API Access

❓ Does AI Team Platform have an API?

Yes! The API is available on Pro and Enterprise plans. You can:

Chat with agents programmatically
Create and manage custom agents
Embed chatbots
Manage webhooks
Build custom applications

❓ How do I get API access?

Step 1: Upgrade to Pro or Enterprise plan

Step 2: Go to Settings → API

Step 3: Generate an API key

⚠️ Keep your API key secret! Treat it like a password.

❓ API Endpoints Overview

# Chat with agents
POST /api/chat
Body: { "message": "Hello", "agent": "Luna" }

# Create custom agent
POST /api/custom-agents
Body: { "name": "...", "role": "...", "instructions": "..." }

# Get embed code
GET /api/agent/{id}/embed-code

# Manage webhooks
GET /api/webhooks
POST /api/webhooks

# Social media posting
POST /api/social/post
POST /api/social/schedule
                    

Full API documentation available in the Help Center.

💰 Pricing & Plans

❓ What's included in each plan?

Free Plan:

25 messages/day
All 7 core agents
1 custom agent
Chat history

Starter ($19/mo):

60 messages/day
All agents
3 custom agents
Embedable chatbots
Webhooks

Pro ($49/mo):

300 messages/day
10 custom agents
API access
Social media integration
Priority support

Enterprise ($99/mo):

1,000 messages/day
Unlimited custom agents
Full API access
Dedicated support
Custom features

🔧 Troubleshooting

❓ Chat history not saving?

Make sure you're logged in! Guest mode doesn't save history. If you're logged in and still having issues:

Refresh the page
Clear browser cache
Contact support if problem persists

❓ Custom agent calling itself "Luna"?

This has been fixed in the latest update! Make sure:

You've refreshed the page
Your agent is selected in the sidebar
The agent name shows correctly in the header

❓ Embed widget not showing on my website?

Check these common issues:

Make sure the script tag is in the <body> section
Check browser console for errors
Verify the share_code is correct
Make sure your agent is set to "public"

📚 Frequently Asked Questions